Rebooting

Thinkware Dash Cam Rebooting

If your Thinkware Dash Cam begins rebooting while driving this can be caused by a few things.

Please follow the troubleshooting steps outlined below to correct the issue.

If the dash cam is still rebooting, please reach out to our team at support@thinkware.com or 1-844-865-9273 so we can assist you further.

Troubleshooting:

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1. Disconnect the Rear Cam, GPS, or RADAR Module. Test the Front Dash Cam with no accessories connected to ensure this is not causing the reboot.

*A defective or incompatible accessory may cause rebooting.

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2. Please test with the original Thinkware SD Card.

*Corrupt and incompatible MicroSD Cards will cause the dash cam to reboot.

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3. If the Dash Cam is powered via Hardwiring Cable, OBD-II Power Cable, or the iVolt Battery Pack, please test with another power cable such as the 12V Car Charger.

*Loss of power due to a loose fuse, or incompatible vehicle with the OBD Cable may cause rebooting.

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4. If the above steps does not correct the rebooting, please update the Dash Cams Firmware Version.

*Bugs and errors may occur on outdated versions of Firmware.

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