How do I know my Dash Cam is restarting?
If the Dash Cam announces "Continuous Recording will now start" multiple times after the initial power-up, the camera is restarting.
If the Front Dash Cam continually restarts with a Rear Camera Attached, first disconnect the Rear Camera and test if the Rebooting Stops.
If the Rebooting Stops;
1) Please check the 3 digits that follow BCFH- (Can be found on the back of the Rear Camera) to ensure you have the correct Rear Camera for your model.
If the Rebooting Continues;
Check for any abrasions/ damage to the rear camera cable.
Update/Re-download the latest Firmware for the Dash Cam via MicroSD Card.
Please also test with the original Thinkware SD Card.
If the problem persists please contact our support team for further assistance.