Are you experiencing an error when attempting to Export Footage to your camera roll?
If you are experiencing an error exporting footage to your smartphone via the Thinkware Cloud App, please follow the steps below to resolve the issue.
The Album ThinkwareDashCam;
First, ensure there is an album called "ThinkwareDashCam" in your camera roll. If you are unable to find this folder, please create one.
Lastly please ensure that the Thinkware Cloud App has all permissions for Photos (Read and Write) under your phone's privacy settings.
Still, Experiencing an Error?
If the problem persists please reach out to our support team at firstname.lastname@example.org or 1-844-865-9273.