For instructions on how to Update Firmware using Windows, click here.
What does it mean to update the Firmware?
Firmware Updates are released to improve the functions of our Dash Cams. Firmware Updates can enhance the dash cam’s capabilities or fix ongoing issues.
Firmware Updates are frequently used for troubleshooting purposes if an issue occurs with the dashcam. By updating or re-loading the firmware, the dash cam’s current firmware is erased and replaced.
These updates may potentially add new features to the dashcam and fix bugs.
* If you're in Canada, use the Canadian website: ca.thinkware.com
* If you're in the United States, use the American website: us.thinkware.com
How to Update the Firmware on MacBook
1) Remove Thinkware MicroSD Card from the Dash Cam > Insert the MicroSD into the adapter > then Insert the Adapter into your Mac.
3) Once SD Card is formatted, [1] go to Thinkware.com [2] Support [3] Select Downloads
4) Select your Dash Cam series (i.e. F series) [4]
5) Select {5} your Dash Cam model (i.e. F800PRO)
6) Select [6] Firmware > Select [7] Download
8) Once the Download is complete [8] open the file to unzip it.
9) Open [9] unzipped folder
10) Select all four files that are in the folder and copy [10] the 4 items
11) Select [11] SD Card (i.e. F800PRO) > Paste [12] the 4 items
12/13) Safely [13] eject the adapter from the computer > remove microSD from adapter > Lastly, carefully insert microSD back into the dash cam
Once the Dash Cam powers on you will hear “Update will now start”. This may take a few minutes to complete. Ensure the Dash Cam stays powered on for the duration of the update. Once you hear “Update Complete; Continuous Recording will now start” you are safe to power off or use the Dash Cam regularly.
You have successfully updated the Firmware!