[Mac] "DashCam Viewer can't be opened"

If you are using macOS Catalina, you may get this error message after downloading the Mac Viewer:

If you are seeing the error message above, please follow the troubleshooting instructions below:

Go to [1] Settings > [2] Security & Privacy 

 

Select [3] General > Select [4] Open Anyway

Select [5] Open

The Mac Viewer will be launched 

If you are still experiencing issues with the Mac Viewer, please contact us at [e-mail] or [phone]