[Mac] "DashCam Viewer can't be opened"

If you are using macOS Catalina or later, you may get this error message after downloading the Mac Viewer:

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If you are seeing the error message above, please follow the troubleshooting instructions below:

 

Click on the Top-Left Apple Symbol and goto [1] System Preferences

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 Select [2] Security & Privacy02.png

Select [3] General > Select [4] Open Anyway

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Select [5] Open

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The Mac Viewer will be launched 

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If you are still experiencing issues with the Mac Viewer, please contact us at support@thinkware.com or +1 (844) 865-9273

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